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Privacy Statement

As part of my privacy policy, I will always keep any information provided through this website confidential.  

 

I will not contact you unless you indicate that you would like me to do so e.g., by sending me an email, filling in a contact form or telephoning me. I take your privacy seriously and will never share your personal details with a third party, without your permission.

 

For more information, please contact me. 

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GDPR Specific Information:

I store email addresses and phone numbers confidentially for the purpose of contact during the time you are in counselling with me. Once the counselling has discontinued your details will be deleted. I keep paper records for a period of 5 years in a locked file. Once this period has passed all paper data will be destroyed. 

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Digital data will be removed as soon as your counselling has finished.   All paper copies shall be retained for 5 years.

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I collect data for the purpose of the counselling and for communication purposes.

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If you choose for your information to not be stored this will impact your eligibility for treatment as Beneficial-Counselling needs your contact information in order to arrange treatment.  Note keeping- All notes are minimal and kept electronically under a password protected file or if in paper form in a secure locked draw. 

 

Cookies

 

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

 

  • Make our website work as you'd expect

  • Improve the speed/security of the site

  • Allow you to share pages with social networks like Facebook

  • Continuously improve our website for you

  • Make our marketing more efficient 


We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

 

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can so however doing so will likely mean that our site will not work as you would expect.

 

How we use cookies and analytics

On first use of the website, you will be asked for permission to store cookies on your computer's hard drive.

A cookie is a small file that helps us to analyse web traffic or identify you when you visit our site.  Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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We use Google Analytics to understand how you use the website. Google Analytics collects information including IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (i.e. links) that you click.

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Your rights

Data protection regulations give you clear rights over how we process your data.  You can find out more detail about your rights by visiting the Information Commissioner’s Office website’s section on individual rights here

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How you can contact us

If you have any questions in relation to this Privacy Policy or wish to exercise your rights, then please contact:

arowlands2011@gmail.com                 arowlands2011@gmail.com

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